The Sioux City Community School District has developed a library of videos, tutorials, and guides to assist in navigating Virtual Learning. Users can access videos, tutorials, and guides at https://sccsd.freshdesk.com.

The Help Desk phone service provides personalized support to families experiencing technical difficulties. Parents/guardians and students needing assistance with a device or software can access a technology Help Desk technician by calling (712) 279-6803.

Phone support is available on weekdays from 7 am-7 pm.

Suggested links for parents to utilize when supporting their child:

• Common Solutions for Parents & Students

• Laptop Support

• iPad Support